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How to report a problem?

Before calling


- Check that all the cables are attached and that the plug is connected to the socket

- Restart the computer and test if the error reoccurs

- If it is the case of broken indexes, try creating new indexes according to the instructions in the manual.

Detailed description about the operating environment

- Which user interface?

- The version of the application causing the problem?

- ALL the error messages EXACTLY in the form they were displayed.

NOTE! Call the support number next to the equipment causing the problem.

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